How to check the learner import error logs – Upskill People

So, you’ve brought across your learners from another source (which we call ‘importing’), and now you need to see if it’s worked… and we have a handy tool for that!

With learners being imported into the system, there’s something called an import file run. And this is basically a way for the system to check that all is well with the imported learners. If there’s ever anything in the import file run that causes an issue, then the error log is updated.

To check for any errors, go to the Manage people and places menu, and pick View error logs for learner imports:

When you open up this application the start and end dates will default to be today’s date, and if a file was imported today then you’ll see the results.

Use the date pickers to pick a range of dates that you’d like to see the logs for:

Once you’ve picked your date range and selected Submit, you’ll see all of the import files that have been processed between those dates. If there are a lot then you can adjust how many you can see on a single page, and you can use the Next button to see more pages as required:

Use the View button to see the details of what was logged for each import.

You will see all of the errors that were logged during that import:

You’ll see the date stamp of when it was logged, what the error was, the line number of the import csv file and the username of the person affected (there may even be multiple errors per person).

Errors are now highlighted in red, so you see really quickly if there’s anything that you need to immediately review: